Time is of the essence to succeed in localization.
In 2013, WhP delivered 99.83% of the localization projects on time. XpR Drive, our collaborative project management solution, enables us to lay out each stage of the project and execute it smoothly.
XpR-Drive, WhP’s localization management solution, integrates the following processes:
Localization project team set-up
WhP appoints a Project Manager for each customer; he or she is fully empowered to put together the localization team, lay out and execute the localization process. The localization team members are listed in XpR-Drive to give the customer visibility on who does what.
Communication and reporting
XpR-Drive, WhP’s localization management solution, gives each project member access to the information he or she needs: project-related information, status reports, quarterly business reviews and real time financial reports.
Knowledge management plays a major role in our localization process. It consists in sorting, storing and sharing information within the project team. The knowledge management tool includes a terminology base, translation memory, style guides and a query database. It
enables to save time, lower costs and reduce errors, as we build on the knowledge we have acquired from past projects.
XpR-Drive integrates quality control for each human task. All risks are properly addressed and quality indicators are monitored and remain within the agreed service levels.
Rapid customer set-up
The first time we work with a customer, we learn about the company, its offering, environment and we map out our collaboration process. We also collect existing translation assets. This saves time and avoids errors once the project begins.