In order to guarantee the highest quality of translation, WhP uses permanent, dedicated translators who are not only experienced in the client’s given industry domain, but also well versed with WhP’s tools and processes. Furthermore, to ensure high productivity and sustain consistency throughout the translation, WhP uses CAT tools, including translation memories.

Translation Memories (TM) deliver higher productivity, quality and consistency

Every single translation is broken down into segments which are stored in a database together with their equivalents in other languages. When a new text needs to be translated, the tool breaks it down into segments, checks whether similar segments already exist in the TMs, and proposes the corresponding previous translation to the translator, thus ensuring high productivity and consistency.

TMs deliver the best results for documentation translations and software localizations where repetitions are the most frequent. Obtaining an 80% re-use rate on a technical document's second or third revision is not uncommon.

However, in order to be really efficient, TMs must be properly structured from the onset. It would be tempting to have one TM per client to try to re-use the maximum amount of content, however the risk is that a segment may have been translated in a different context, resulting in a bad translation. Furthermore, the management costs of using different TMs for each document category with a view to optimizing re-use of common text can be prohibitive.

WhP will thus suggest how best to organize the translation memories and their application domains based on both its internal translation processes and on the client’s own documentation processes. WhP will also give the client full and exclusive Intellectual Property Rights (IPR) to the translation.