Marketing

Amadeus
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Amadeus is providing advanced technology solutions to travel providers (including airlines, hotels, rail operators, cruise and ferry operators, car rental companies, tour operators and insurance companies) and travel agency customers (including online and offline travel agencies). Its 73 local offices market its products and services in 195 countries.

WhP has been Amadeus localization partner since its incorporation in 1994 and is localizing into more than 40 languages:

  • Its software applications
  • The documentation and on line help
  • its training and e-learning courses
  • its customer support information for both Call center operators and customer support websites
  • Its marketing content including its numerous websites

Amadeus and WhP have implemented an agile localization methodology to support Amadeus’ agile development policy: small updates are localized in regular flows without waiting for final release freeze thus significantly reducing time to market.

Amadeus has outsourced to WhP a large part of its internal localization processes. WhP is responsible to manage the planning of releases localization, their validation with the different countries working in Amadeus premises with Amadeus teams.

Amadeus often recommends WhP to its own customers, thus demonstrating its high confidence in WhP’s quality and performance.

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CCP was founded in 1997 with the goal of becoming a leading developer and publisher of multiplayer games. Today, it consists of DUST, its PlayStation 3 game and EVE Online, its successful and award-winning multiplayer game. This link is also the first time a PS3 game has impacted on the political and economic status of an online game.

WhP has been CCP Games’ Localization Service Provider since 2007. During this time, WhP covered a number of services for CCP, from linguistic review of the English source to the preparation of glossaries or style guides as well as translation and linguistic bug fixing on EVE Online (over 2 million source words) and DUST into French, Italian German, Spanish, Russian, Japanese and (partially) Chinese. WhP proactively offers new and innovative solutions to integrate and automate processes and reduce cost of localization to help CCP offers its community of players more content in their native language.

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Crédit Coopératif is a diversified banking group, which offers a wide range of banking products and services, especially to businesses and organisations, in the different sectors in which it is involved. It finds its origins in the Social Economy movement of the late 19th century which led to the creation of today’s large mutual banking groups.

WhP has been Crédit Coopératif localization partner since 2011, when Crédit Coopératif was searching for a long-term, trusted partner with relevant expertise in legal and financial sectors to translate its annual report. Indeed the aim of the company’s annual report is to provide and impress shareholders and investors with information on how the company has been performing as well as expected growth. WhP has been able to provide turnkey solution (effective and best-quality translation, managing the DTP respecting the graphics charter, including smooth co-ordination with its creative agency) and then naturally became Crédit Coopératif official translation vendor for all the financial and communication reports and articles.

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Renault Sport Technologies (commonly known as Renault Sport, Renaultsport or RST) is France’s motorsport division of Renault. Renault Sport was responsible for Renault’s sports car racing entries during the 1970s, including its win at the 24 Hours of Le Mans race in 1978 with the Renault Alpine A442.

Renault Sport organizes several national and international one-make racing championships.

  • Formula Renault 3.5L, 2.0L and 1.6L
  • Renault Clio Cup and Renault Eurocup
  • Renault Maxi
  • Dacia Logan Cup

In 2011, Renault Sport was looking for a partner able to support its translation needs during the weekend championships: Press releases have to be translated within an hour of being issued. WhP could match Renault Sport’s request by assigning translators, fond of motorsports, which are on duty during pre-defined days. WhP also translates marketing content for Renault Sport.

Training

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Pfizer is the world’s largest research-based pharmaceutical company. Pfizer Inc discovers, develops, manufactures, and markets leading prescription medicines for humans and animals and many of the world’s best-known consumer brands. Pfizer Animal Health has now become Zoetis, the world’s largest producer of medicine and vaccination for pets and livestock.

When Zoetis had to deploy its training for European veterinaries in 2012, it was obvious for them to select WhP, the market leader in e-learning. Beyond its expertise in elearning content, WhP could assign translators who are experts in animal health as well as experienced multimedia engineers all with the aim to deliver turnkey localized modules in a very short deadline.

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Oracle is the world’s largest enterprise software company with branch deployments across a wide variety of industries in more than 145 countries around the globe. Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle has set-up an efficient “Translation factory” with strict processes and extremely high quality expectations.

WhP started working with Oracle in 2004 offering localization of training content for Oracle University. To this day, over 100,000 slides were localized for Oracle University into French. Thanks to WhP’s unrivalled customer attention and quality focus, over the years, WhP has been the trusted partner to support Oracle external growth policy working on PeopleSoft, JD Edwards, BEA, Hyperion, Siebel and SUN contents, among other. The localization scope not only comprises training material but also software User Interface as well as User Assistance, in French and other languages.

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Air Liquide is the world leader in gases for industry, health and the environment. The Group offers innovative solutions based on continuously enhanced technologies. Air Liquide produces air gases (oxygen, nitrogen, argon, rare gases, etc.) and many other gases, including hydrogen.

WhP’s co-operation with Air Liquide started in 2011 with the French and Italian localization of 6 elearning modules. WhP takes care of the complete localization of the elearning modules for Air Liquide’s sales force. This means that besides the translation of the content of the modules we provide the full range of services that goes from audio recording, editing of flash files and images, engineering in Captivate and the creation of the SCORM packages ready to be imported into its LMS. WHP then delivers to Air Liquide the completely localized product, directly on its internal platform, ready for the training of Air Liquide sales employees.

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Omega Performance is the only service provider that is 100% focused on performance improvement for financial services, with its training designed to improve a financial institution’s reputation, performance and bottom line. Many of its courses can be delivered in a variety of ways to suit different types of learning needs. WhP has been Omega Performance’s localization partner since 2012.

WhP is supporting Omega Performance whenever it decides to develop the APAC market. Our WHP Asia Pacific team based in Shanghai is managing its highly technical financial training courses. WhP started localizing its content into 4 Asian languages and both companies recently established a long-term partnership also involving Omega Performance’s 7 global language packages and marketing materials.

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Renault, France’s number-one car brand, builds on more than 110 years of innovation to bring its customers breakthrough, top-quality products and services that are ingenious, appealing, affordable and carbon-efficient. Renault Academy is the training direction of Renault which trains all the salespersons of its network at a worldwide level using the benefits of serious games for learning.

WhP was selected in 2012 to become the localization partner for its serious games thanks to our extensive expertise in video games, serious games, e-learning as well as our knowledge of the automotive industry.

Since 2011, WhP has also been providing interpretation services in many languages to support Renault’s trainers.